Refunds & Cancellations

At Code of Life Testing, we are committed to providing professional, timely, and accurate services to every client. To maintain the integrity of our operations and protect the time and resources invested in each appointment, we have established the following refund and cancellation policy.

Refund Policy:

Due to the nature of our services, all sales are final and non-refundable once an testing has started.. This applies to, but is not limited to:

• DNA testing services (legal or peace of mind)

• Early gender reveal testing

• Mobile phlebotomy appointments

• Digital resources and downloadable materials

• Mobile collection fees

Refunds will not be issued for missed appointments or lack of proper ID.

Cancellation Policy:
To cancel or reschedule a mobile appointment, you must notify us at least 24 hours in advance.

Cancellations made with less than 24 hours’ notice will incur a $50 rescheduling fee, which must be paid prior to booking a new appointment.

Failure to appear at the scheduled time without any prior notice will result in forfeiture of your deposit and may require full repayment to reschedule.